Subscription Policy

Welcome to Backyard Beans Coffee Co.! We are excited to offer you a delightful coffee subscription service that brings the finest beans to your doorstep. To ensure a smooth and enjoyable experience, please take a moment to review our Coffee Subscription Policy.

  1. Subscription Plans:
  • We offer various subscription plans with different durations and coffee types. Please choose the plan that suits your preferences and needs.
  • Subscriptions can be every 1, 2, 3, 4, 6, 8 weeks
  1. Billing and Payments:
  • Billing occurs at the time of subscription and then on a recurring basis according to the chosen plan.
  • All payments are processed securely through our trusted payment gateway.
  • Subscription fees are non-refundable.
  1. Modifications and Cancellations:
  • You can modify or cancel your subscription at any time by logging into your account on our website.
  • Changes made after the billing date will be reflected in the next billing cycle.
  1. Shipping and Delivery:
  • We aim to dispatch your coffee within 3-4 business days of the billing date.
  • Delivery times may vary based on your location. Please refer to our shipping information for estimated delivery times.
  • We are not responsible for delivery delays caused by external factors such as weather conditions or courier service disruptions.
  1. Returns and Refunds:
  • Due to the perishable nature of our product, we do not accept returns.
  • If you receive damaged or incorrect items, please contact our customer service within 48 hours of receiving the package for assistance.
  1. Pausing Subscription:
  • Subscribers have the option to pause their subscription for a specific duration. The billing will resume automatically after the pause period.
  1. Communication:
  • We will keep you informed about your subscription through email notifications, including billing reminders and tracking information.
  1. Privacy and Security:
  • Your personal information and payment details are secured according to our Privacy Policy. We do not share this information with third parties.
  1. Customer Support:
  • Our customer support team is available to assist you with any queries or concerns. Feel free to reach out to during business hours.
  1. Agreement Changes:
  • We reserve the right to modify this policy at any time. Any changes will be communicated through email and will be effective immediately upon posting on our website.

By subscribing to our coffee service, you agree to abide by the terms and conditions outlined in this policy. Thank you for choosing Backyard Beans Coffee Co. for your coffee subscription. Enjoy the perfect cup every time!